Your privacy matters to us
Last updated: February 14, 2026
At Escape Time Burton, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book an escape room experience with us.
By using our website or services, you consent to the data practices described in this policy.
We may collect personal information that you voluntarily provide to us when you:
This information may include: name, email address, phone number, billing address, and payment information.
When you visit our website, we may automatically collect certain information about your device, including:
We use the information we collect for the following purposes:
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device.
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
SSL/TLS encryption for data transmission
Protected hosting infrastructure
Limited staff access to personal data
Security patches and monitoring
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Under data protection laws, you have certain rights regarding your personal information:
To exercise any of these rights, please contact us at [email protected] or call 01283 807407.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.
Our services are not directed to children under the age of 12. We do not knowingly collect personal information from children under 12. If you believe we have collected information from a child under 12, please contact us immediately, and we will take steps to delete such information.
Our website may contain links to third-party websites (such as our booking system provider or social media platforms). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Escape Time Burton is committed to compliance with the General Data Protection Regulation (GDPR) and UK data protection laws. We respect your rights and handle your personal data with care and transparency.